TNT N.V. was an international express, mail delivery and logistics services company. The TNT app is a business-to-business application designed to enable TNT senders and receivers to easily and conveniently stay up to date and track their shipments anytime and anywhere, even when they are on the road. This project took place between September 2015 and March 2016.
I was responsible for the user interface design of the iOS and Android apps, for phones, tablets and wearables. I worked together with other designers involved in the responsive website and MyTNT environment, but especially with the team responsible for the Track&Trace section of the responsive website, in order to align the user experience and look and feel of the functionality across all different platforms, at the same time translating the flows and components to fit the mobile guidelines and patterns, creating a strong mobile experience.
Why do you deserve to win?
I believe this project is an example of a successful process and illustrates well how a UX workflow should look like – from sketches to final designs, listening to users and identifying their needs, working multidisciplinary with designers on other teams in order to align all touch points, with the marketing team on applying the TNT brand identity on the mobile interface design, with the developers on implementing designs the best way possible, and with the content team on short and relevant copy for small screens. When I look at this application, I see the work of all these people, and that makes me feel proud of the results we achieved.